Contact us
If LingoFlow isn’t behaving as expected, email us with your iPhone model, iOS version, selected languages, and a short description of what happened.
Quick help
No audio is detected: Open iOS Settings → Privacy & Security → Microphone and make sure LingoFlow has access.
The translation direction is wrong: Check the language pair at the top of the app, then tap Translate Again on the conversation card.
Clear your conversations: Tap the trash button above the microphone control. This removes the visible conversation history from the app.
Privacy requests
The app can be used without an account; an account is optional for website purchases and future balance synchronization. For questions about your data or to request account deletion, email us using the address above. Please do not include sensitive conversation content in your message.
联系我们
如果 LingoFlow 未能正常工作，请在邮件中提供你的 iPhone 型号、iOS 版本、所选语言，以及问题的简要说明。
快速帮助
无法检测语音：打开 iOS“设置”→“隐私与安全性”→“麦克风”，确认已允许 LingoFlow 使用麦克风。
翻译方向错误：检查应用顶部的语言组合，然后点击对话卡片上的“重新翻译”。
清除对话：点击麦克风按钮上方的垃圾桶按钮，即可移除应用内显示的对话记录。
隐私请求
App 无需账户即可使用；官网购买和后续余额同步可选择注册账户。如对数据处理有疑问或需要删除账户，请通过上述邮箱联系我们。请勿在邮件中发送敏感的对话内容。